Shipping Policy

This policy applies to orders within the United Kingdom.

This policy is intended to ensure that you are clearly informed of our shipping policies and procedures. By placing an order with our store, you accept the policies as stated below.

TRANSPORT AND HANDLING TIME:
Cut-off time: 17:00 ( GMT)

Processing time: 1-3 business days (Monday-Friday)
Dispatch times: 4-8 business days (Monday-Friday)

DELIVERY TERMS:
We use reliable courier services to deliver our products.

TRANSPORT COSTS:
Free shipping on all orders within the United KIngdom.

CHANGE OF ADDRESS:

We are unable to change the delivery address once the package is in transit. If you wish to change the delivery location of your order, please contact us at Littledreamies@gmail.com within 24 hours of placing your order.

ORDER TRACKING SYSTEM:

When we ship your order, you will receive a tracking number that allows you to track the status of your package until it is delivered to you.

WRONG ADDRESS:

If you have provided a wrong address and the package cannot be delivered, it will be returned to our warehouse. In this case, you will be responsible for the reshipping shipping costs.

CANCELLATIONS:

If you change your mind before receiving your order, we may accept cancellations as long as the order has not yet been shipped. If an order has already been shipped, please refer to our Returns Policy for further steps.

PARCELS DAMAGED IN TRANSIT:

If you notice that a package has been damaged in transit, please refuse the package from the carrier if possible and contact our customer service. If the package was delivered without you being present, please contact our customer service for further instructions.

TAXES: You will not be charged additional taxes on your order.

You can reach us by Littledreamies@gmail.com or visit our contact page or by:

Contact Information:

Customer Service: Monday - Friday: 09:00 AM to 5:00 PM

  • Email: Littledreamies@gmail.com
  • Phone: +31 6 5783 0057
  • Address: Begoniastraat 18, 6466 VR Kerkrade, The Netherlands
  • Store Name: Little-Dreamies
  • Company Registration Number: 96387343

CONTACT US

We strive for optimal customer satisfaction. Do not hesitate to contact our specialized customer service team via the contact details above or by filling out the contact form on our contact page. Your feedback is very valuable to us. We aim to respond within 48 hours.